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🔴 Major Outage | 🟠 Partial Outage | 🟢 Operational
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Connections for Business provides a range of managed IT services including IT product support, help desk support, NOC monitoring, virtual CIO services, firewalls, cloud solutions, data backups, and server management.
Connections ensures reliability by employing a proactive support model that minimizes system failures and downtime, allowing businesses to operate efficiently.
The ConnectCare® plan is an all-in-one managed IT services plan that offers predictable pricing, faster fixes, fewer disruptions, and increased productivity for businesses.
Connections has a one-hour response time guarantee with a goal of addressing support tickets within 15 minutes.
Connections serves a variety of industries, focusing on businesses in South Florida with at least 10 employees.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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